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Frequently Ask Questions

FAQ

Everything you need to know about sending money to the Philippines with ATINITO REMITTANCE.

You can send money online through the ATINITO Remit website or mobile app. All you need to do is register and create an account to start sending money on-the-go 24/7.

We provide a variety of payment and delivery options, so you can choose the most suitable way for you to transfer money to the Philippines from Canada.

Depending on the country you are in, you can pay for your transaction through any of the following options:

  • Interac Transfer

  • Interac Online

  • Email Transfer

You can also select the most convenient way for your beneficiary to receive the funds, as we offer the following delivery methods:

  • Credit to account – transfer money directly to your beneficiary’s Philippine bank account

  • Cash collection – send money to any cash pick-up outlet in Luzon, Visayas and Mindanao

  • GCash,Paymaya, Starpay and Omnipay

ATINITO Remittance can usually send your money to the Philippines within a few minutes. However, in some cases, the delivery time may be affected when sending larger amounts or when additional checks are conducted. We will always notify you about the status of your transfers, but you can also track your transactions online through the website or mobile app.

Yes, ATINITO Remittance is an authorised Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) in Canada. Delivering your hard-earned money to your loved ones safely and securely is our number one priority. Our world-class compliance policies and cutting-edge technology provide added protection to ensure your details and transactions are secure.

Yes, you can send money to over 12,000 cash pick-up locations across the Philippines. It’s a fast and convenient option if your beneficiary does not have a bank account or if they prefer to collect cash in an instant. Our payout partners include LBC, Cebuana Lhuillier, MLhuillier, Palawan Pawnshop, BDO Cash Pickup.

Yes, you can send funds directly to your beneficiary’s bank account in the Philippines. Once your account is set up, you will only need to provide their bank details when you create a new beneficiary.

If you’re sending money with ATINITO Remittance for the first time, we automatically waive your transaction fee. After this, the fees will vary depending on your selected payment or delivery method. You can also check the total cost by entering the amount you wish to send into the calculator tool.

Online money transfer is quick and straightforward with ATINITO Remittance. Just follow this simple walkthrough:

  1. Sign up online for free through the website or mobile app.
  2. Once registered, add a new beneficiary by entering their personal details, as well as their bank details for credit to account transactions.
  3. Go to the “Send Money” page and select your beneficiary and preferred delivery method.
  4. Enter the amount you wish to send on the calculator tool, and we’ll calculate the total fees for you.
  5. Select your preferred payment transaction and pay for the transaction.

Your money shall be credited to your beneficiary's bank account within a few minutes.

1. Please visit the same agent location where you made your transaction or any branch of the same agent.
2. Remember to bring your valid ID.
3. You can also contact Customer Care.